Returns

RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it.  Our policy lasts 14 days. If you do not return the item within 14 days we will not be able to offer you a refund.

Any item not in its original condition will not be refunded.

REFUNDS

If your return is valid, then a refund of the product cost will be processed, and a credit will automatically be applied to your account.

LATE OR MISSING REFUNDS

Please contact us at info@cocoonbabies.co.uk should you not receive your refund with 7 days and we will look into this.

SHIPPING:

To return your product, please send your item to: Cocoon Babies, 28 London Road South, Merstham, Surrey, RH1 3DT

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.